Summary

Installing Siebel CRM is a complex endeavour that involves multiple professionals. In this chapter, we learned the fundamentals of the Siebel web architecture and how this infrastructure provides enterprise class applications to large end user audiences.

In this chapter, we named the building blocks that are needed to run Oracle's Siebel CRM applications.

In the next chapter, we will learn how to plan and prepare the installation of the Siebel CRM infrastructure.